CV Library
Chertsey, Surrey
Offshore Collections Co-Ordinator
Salary - £ Competitive day rate and bonus scheme
We have an excellent opportunity for an experienced Offshore Collections Co-Ordinator to join our client, a large global brand based in Chertsey.
In this role you will manage the team who are responsible for a large portfolio of non- Top 15 accounts from a collection, query management and reconciliation point of view.
Offshore Collections Co-Ordinator Responsibilities
• To co-ordinate, the Offshore Collections and Cash team day to day, ensuring all functions of your ledger are completed within agreed KPI’s
• To ensure the collection of all outstanding monies on the customer account within payment terms. Dealing with escalations if Genpact are unable to resolve
• Build strong customer relationships (both internal and external) and provide a first class level of customer service at all times
• Ensure order release is completed in timely manner considering available...