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Corby, Northamptonshire
Billing and Debt Administrator
Oundle
Henderson Brown Recruitment is seeking a dedicated and detail-oriented Billing and Debt Administrator for our esteemed client based in Oundle. This role presents an exciting opportunity to join a dynamic team and contribute to the efficient management of invoicing, extras, and payment handling.
Roles and Responsibilities:
* Act as the central point of expertise managing invoicing, extras, and payment handling, focusing on delivering excellent customer service.
* Collaborate with internal and external stakeholders, including local traders, to ensure accurate billing of 'extra charges' on a quarterly basis.
* Provide accurate reports on outstanding fee debts, billing data, and other relevant reports as needed. Proactively follow up on accounts through regular reviews and debt chasing.
* Investigate and resolve customer queries promptly through telephone and the centralised billing email account, issuing supplementary invoices and credit...