Servicing Administrator

$30,382 - $37,977 yearly
  • CV Library
  • Bournemouth, Dorset
  • Mar 22, 2024
Permanent Location: Office

Job Description

Servicing Administrator - £24,000 - £30,000 DOE - Bournemouth This is an exciting opportunity to join a dynamic and fast growing financial services business in their brand new offices as an Servicing Administrator to support the Servicing Manager and provide exceptional after care to a large portfolio of clients. Primary Responsibilities: * Support servicing team with administrative duties & monitor servicing tasks and inbox * Follow up borrowers regarding redemptions and chasing borrowers for monthly payments * Produce redemption statements and liaise with all parties to ensure funds are repaid * Ensure that Land Registry Titles are updated before the facility expires * Report any overdue loans to the Head of Servicing * Assist in instructing third party partners such as asset managers and monitoring surveyors * Assist Servicing Manager and Head of Servicing with the management of the company Loan Portfolio * Update and maintain the company’s CRM, which ensures all internal parties are aware of where each deal is post completion * Manage own pipeline of tasks and ensure tasks are worked/added in a timely manner * Assist the Head of Servicing (and other members of the Senior Management Team) with updates on the pipeline of deals being worked, ensuring they are being worked efficiently * Provide effective communication to all parties, including introducers and/or applicants, ensuring exceptional customer service at all times * Work with the wider team so that agreed targets and objectives are met * Provide feedback on policies and process to highlight possible improvements or concerns Experience: * Ideally, experience of Regulation/Legislation Awareness and knowledge of the Regulated Financial Services environment * Able to demonstrate a proactive, hardworking, flexible attitude * Great telephone manner Benefits: * 25 days holiday +Bank Holidays * Annual leave increases by 1 day per year, upto a max of 30 days * Workplace pension * Christmas and summer parties * Regular Company social events * Mindfulness sessions in the office * Fruit bowl, healthy snacks, Nespresso coffee available all day In order to view more information on this job press the APPLY NOW button below and it will take you to the source website

Working Hours

Full Time

Salary by Currency

This role in US Dollars has a minimum of $30,382 to a maximum of $37,977. In British Pounds it has a minimum of £24,000 to a maximum of £30,000. In Australian Dollars it has a minimum of $46,232 to a maximum of $57,790.

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