13 collections agent jobs found in Wolverhampton

Wolverhampton £24,000-£28,000 Depend On Experience + Benefits Full time, permanent - 35hours / 9am-5pm We have an opportunity for an experienced Collections Agent to join a forward-thinking innovative team based in Wolverhampton. We are looking for Collection Agents with excellent communication skills, a strong work ethic and the ability to work to deadlines. Collection Agents will communicate with customers who are in arrears, primarily via telephone and occasionally using written communication. Collections Agent Role: The key purpose of this role is to, along with other team members, ensure the efficient and timely collection of residential, buy to let and commercial early arrears, maintaining a pro-active collections strategy.  This involves telephoning and interviewing borrowers regarding queries and problems with their mortgage, assisting with the completion/provision of income & expenditure forms, investigating and monitoring mortgage...

Collections Agent Wolverhampton £24000-£28000 DOE + Benefits Full time, permanent - 35hours / 9am-5pm We have an opportunity for an experienced Collections Agent to join a forward-thinking innovative team based in Wolverhampton. We are looking for Collection Agents with excellent communication skills, a strong work ethic and the ability to work to deadlines. Collection Agents will communicate with customers who are in arrears, primarily via telephone and occasionally using written communication. Collections Agent Role: The key purpose of this role is to, along with other team members, ensure the efficient and timely collection of residential, buy to let and commercial early arrears, maintaining a pro-active collections strategy.  This involves telephoning and interviewing borrowers regarding queries and problems with their mortgage, assisting with the completion/provision of income & expenditure forms, investigating and monitoring mortgage...

Job Title: Collections Agent Location: Redditch Salary: OTE £30,000 - £50,000 The Role Make outbound calls to customers that owe money to our local authority clients, or third parties acting on their behalf Collecting payment in full & ensuring a high standard of customer service at all times Remaining empathic, calm, and acting in a professional, respectful and ethical manner, and have the confidence to deal with a range of different customers and make appropriate recovery decisions based on the current circumstances of each case. Obtaining questionnaire details from customers who may be in financial difficulties Negotiating payment arrangements in accordance with guidelines as well as using your initiative if payment in full cannot be collected Refer, where necessary, cases to relevant debt advisory groups and associated organisations where required to meet the needs of vulnerable customers Reviewing and updating the database notes and the status of accounts -...

Senior  Office Administrator Monday - Friday, 37.5 hours, Permanent Salary: £24,000 - £25,000 Location: Redditch Are you looking to Progress and take your administration career further? Senior Administrator responsibilities: Answer incoming calls to department (high volume) deal with general enquires from Enforcement Agents Completing Vehicle Finance Checks. Liaising with Removal Contractors and Compliance when Vehicles Removed. Input and maintain data within suite of reports for Head of Enforcement Services, Administration Manager and Enforcement Managers. Create new reports collating data from various sources as directed by Head of Enforcement Services, Administration Manager and Enforcement Managers. Continually consider how reporting style and or data can be improved to provide clearer results for better analysis. Recording Statistical data on ANPR Hits. Use of computer aided mapping to assist Enforcement Agents with address locations. Assisting...

Senior  Office Administrator Monday - Friday, 37.5 hours, Permanent Salary: £24,000 - £25,000 Location: Redditch Are you looking to Progress and take your administration career further? Senior Administrator responsibilities: Answer incoming calls to department (high volume) deal with general enquires from Enforcement Agents Completing Vehicle Finance Checks. Liaising with Removal Contractors and Compliance when Vehicles Removed. Input and maintain data within suite of reports for Head of Enforcement Services, Administration Manager and Enforcement Managers. Create new reports collating data from various sources as directed by Head of Enforcement Services, Administration Manager and Enforcement Managers. Continually consider how reporting style and or data can be improved to provide clearer results for better analysis. Recording Statistical data on ANPR Hits. Use of computer aided mapping to assist Enforcement Agents with address locations. Assisting...

Immediate Start!! About us; People Solutions is a family-owned national recruitment provider with over 40 years’ experience in supporting businesses of all sizes and sectors with permanent and temporary resourcing, strategic workforce planning and development. Day To Day Duties; · Manage credit insurance & limits on all accounts for the business · Manage a £10 million plus sales ledger · Prepare weekly and monthly reports in excel and complete analysis · Working with external customers and internally with the branch network · Chasing payments of overdue items via telephone, e-mail and written communications · Working to targets and weekly/monthly deadlines · Managing and progressing billing/invoice discrepancies through to resolution · Allocating Cash (when applicable) · Raising invoices and credit notes · Account reconciliation, providing customers with accurate financial information. Use of...

Immediate Start!! About us; People Solutions is a family-owned national recruitment provider with over 40 years’ experience in supporting businesses of all sizes and sectors with permanent and temporary resourcing, strategic workforce planning and development. Day To Day Duties; · Manage credit insurance & limits on all accounts for the business · Manage a £10 million plus sales ledger · Prepare weekly and monthly reports in excel and complete analysis · Working with external customers and internally with the branch network · Chasing payments of overdue items via telephone, e-mail and written communications · Working to targets and weekly/monthly deadlines · Managing and progressing billing/invoice discrepancies through to resolution · Allocating Cash (when applicable) · Raising invoices and credit notes · Account reconciliation, providing customers with accurate financial information. Use of...

Collections and Recoveries Manager - Secured Lending (with progression to Head of Recoveries after year 1 subject to performance) / Head of Recoveries: Midlands Or South East Location: - Need to be in the midlands twice a week Up to £75,000 This is a key role in our property finance lending operation where loans range between £150k and £10m. About the Collections and Recoveries role: ·Book management of £150m plus facilities Including: ·Management of the recoveries team - 2 people reporting to them within the team ·Communication with borrowers within term monitoring progress on exit plans ·Checking and providing redemption statements ·Approving release of security ·Liaising between lawyers and agents and managing the recovery progress. ·Negotiating with customers and introducers on a case-by-case basis. ·Using in-house CRM and workflow system to manage relationships and deal progress....

My client based in Birmingham is currently looking to recruit a Credit Controller on a 6 month fixed term contract basis. The role is to undertake the credit control function in order to maintain the Partnership's current assets, the sales ledger debtors, to maximise cash flow and to minimise risks on all commercial transactions. Benefits: Salary up to £30,000 DOE Hybrid working - after training period 6 Month FTC Mon - Friday -36.5 hours per weekDuties and Responsibilities: Establish and maintain working relationships with clients to facilitate timely and efficient revenue collection. Achieve the target of the days' sales outstanding on a monthly basis to ensure that the figure is reduced in line with agreed objectives. Assess the credit worthiness of new clients in order to minimise any commercial risk to the company using Tracker. Through one to one meetings, proactively and regularly inform fee earners of risks and disputes on clients exceeding credit terms to...

Collections and Recoveries Manager - Secured Lending (with progression to Head of Recoveries after year 1 subject to performance) / Head of Recoveries: Midlands Or South East Location: - Need to be in the midlands twice a week Up to £75,000 This is a key role in our property finance lending operation where loans range between £150k and £10m. About the Collections and Recoveries role: ·Book management of £150m plus facilities Including: ·Management of the recoveries team - 2 people reporting to them within the team ·Communication with borrowers within term monitoring progress on exit plans ·Checking and providing redemption statements ·Approving release of security ·Liaising between lawyers and agents and managing the recovery progress. ·Negotiating with customers and introducers on a case-by-case basis. ·Using in-house CRM and workflow system to manage relationships and deal progress....

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for 3 experienced Council Tax Officers on a 3 months contract with a possibility of further extension. You will need to be decisive and confident in your decision making and have a full awareness of the processes and legislation relating to Council Tax. You will act as a contact person for some customers requiring you to build ongoing relationships, focussing on their needs and collating information necessary to ensure our records are updated accurately and in a timely fashion e.g., high value and risk debtors. To accurately maintain and update council tax account records to ensure prompt billing and collection of council tax using the relevant computer system To maintain a knowledge and awareness of all aspects of Local Taxation legislation and regulations To assist in the effective and efficient collection of outstanding council tax To propose and check refunds of overpaid council tax for accounts in...

Revenues Officer – Shrewsbury (Temp Vacancy) Pay Rate: £20.79ph Full-Time (37 hours) Job Purpose: The main purpose of the post is to provide administrative, and customer focussed support within a Revenues Team to assist towards the Revenues Service meeting its performance targets and aspirations. Accountabilities:   To accurately maintain and update council tax account records to ensure prompt billing and collection of council tax using the council’s computer system To maintain a knowledge and awareness of all aspects of Local Taxation legislation and regulations To assist in the effective and efficient collection of outstanding council tax due to the council To propose and check refunds of overpaid council tax for accounts in credit To deal with customer enquiries by telephone and letter in accordance with Service standards To provide a high level of customer service at all times To negotiate and monitor arrangements within the guidelines set in the...

Are you looking for a new challenge in Credit, one that offers variety, hybrid working and study support? SF are partnering with a well known business in Warwickshire, who are looking to transform their Finance function, to a high performing team. They are looking to bring in talented individuals who want to get involved in the project, which will include system automation and new credit/collection techniques and procedures. The business are looking to reward the team with a new bonus structure and study support. Your new role The primary purpose of this role is to manage a specialized ledger, focusing on all aspects of contentious credit management. This includes obtaining payment for overdue invoices by professionally contacting customers and as required, initiating collection via the County Court system. The role's key focus is to achieve and exceed Key Performance Indicators. What you'll need 3 years of experience in debt collection/Credit control A...