15 customer service advisor jobs found in Glasgow

Job Title: Customer Service Advisor Location: Glasgow City Centre - Hybrid/Remote option after probation (6 months) Salary: £20,500 (£10.95 per hour) Contract: Permanent Hours: Full Time, 36 hours per week Shifts: Various shift patterns to choose from - rotational shifts, compressed shifts, evening shift. Please note most include either a Saturday or Sunday (shifts on a first come, first serve basis) Training: 6 Weeks - 8 Weeks Monday - Friday 9am - 5pm Start Date: December CCA Recruitment are exciting to be recruiting Customer Service Advisors to work for a British Retail Bank. You will be supporting their General Insurance(Home&Motor) customers with any queries via inbound calls. You will also be promoting other channels where the customers can self-serve. You will be delivering an exceptional customer service experience, and also being the first point of contact to handle and resolve any customer complaints. Benefits Retail discounts of 10% in the store and...

Are you passionate about providing the highest quality of service to your customers, able to quickly and accurately establish the customers needs and demonstrate compassion and empathy during difficult situations? If the answer is yes then this could be the role for you. CCA recruitment are delighted to be working with our client Tesco Bank who due to continued growth are expanding their General Insurance Claims team and are seeking experienced Customer Service professionals to join them on this journey. Benefits: Competitive salary £20,500 and a discretionary annual bonus of up to 10% per year 36 hours per week on a rotational basis after 6 weeks training. Matched pension scheme with up to 7.5% employer contribution Life assurance, up to 5 times your salary. Enhanced family friendly policies, including enhanced maternity and up to 8 weeks paid paternity leave. Enhanced staff discount for Tesco stores. Ongoing training and progression opportunities. The Role: Providing...

Looking to further your career in Insurance? Looking to move away from Insurance sales? My client is a specialist in motor insurance and they are looking for a customer service agent to join their small yet successful office based team which is located on the outskirts of Glasgow. With many years industry knowledge this Nationwide Insurance specialist offers numerous different policies to their loyal customers. As a customer service advisor you need to demonstrate excellent attention to detail and come with a minimum 2 years Insurance experience (preferably car insurance). This is a fast paced and varied role where you will be responsible for providing quotes for existing business and renewals. * Deliver excellent customer service at all times * offer suitable products to match the customers needs * Adhere to strict regulations * Calculate renewal premiums * Maximising every opportunity to ensure renewal targets are met Given the nature of the role my client will only consider...

A well-established insurance group who handle both personal and commercial insurance products, now have an excellent opportunity for those with at least 1 years insurance experience to join them. The role itself sits within their Underwriting Customer Services Department, based at their Glasgow office. The purpose of the role is to provide quotations for Existing Business and Renewals and to assist the Branch and be a referral point for the Trainees in the office. The role requires dealing with clients in the branch, over the phone and via e-mail to ensure retention targets are maximised, through the provision of efficient communication & negotiation skills. The role will require someone who has good judgement, is analytical, pays great attention to detail, is flexible, self-motivated, driven & who delivers excellent customer service whilst always adhering to your individual underwriting authority limits. You may only have previous experience as a broker or at an insurer...

Customer Service Advisor Location - Edinburgh city centre (in office full time) Pay - £13.20 per hour / £24K per annum (35hrs per week) Hours - 9-5pm Monday to Friday Temp to perm contract Do you have a passion for providing excellent customer service and looking to get every weekend off? Look no further! We looking to engage with talented individuals who have a call centre experience and passion for providing excellent customer service for our client in financial services. Key Responsibilities for this role: The Customer Service Advisor will support customers ranging from both inbound or outbound telephony, to supporting our customers via email and website communications. To provide accurate information to Customers via the most appropriate channel (telephone, email or webchat) Knowledge Management - keeping up to date with processes, rules and products Identify, handle and resolve customer complaints Key Skills Required: Experience of working in a call...

Customer Service Advisor WFH after 6 weeks of training in Glasgow City Centre Full time + perm 11th December start date £20,500 Are you passionate about providing world class customer service? Do you enjoy helping others and resolving their problems? Want a challenge you can get your teeth stuck into? We are recruiting for Customer Service Advisors for a leading financial services client in the heart of Newcastle. If you have a confident yet empathetic approach, then this role is for you! What will you be doing? * Gathering information regarding Insurance claims * Reviewing and chasing documentation * Interviewing claimants to evaluate low-value claims * Assisting with enquiries via inbound calls and emails * Directing more complex matters to colleagues as necessary * Liaising internally and externally for various bits of information * You will receive full training, with the support and tools required to be successful The benefits: * Permanent contracts working 36 hours *...

Sales Advisor Salary - £23k - £25k (Higher depending on experience) + Monthly Commission Hours - Full time permanent - Monday to Friday 09:00 - 17:00 Location: Glasgow City Centre My client is the leading independent provider of car insurance in Scotland. You will be responsible for providing sales and administration support connected to the customers insurance needs, be it by phone, in person, via post, e-mail, website or referrals whilst ensuring the Company and FCA rules and guidelines are followed. * What we offer: What's in it for you? Monthly bonus scheme Commission pay Fun working environment No weekend work Full training provided Can start ASAP In this role you will be responsible for having: * Excellent communication skills * Customer service oriented with customer support experience * An ability to learn quickly and work in a fast-paced environment * Managing leads * Target driven * Ensure company brand materials and working space meet and exceed...

A well-established insurance group who has a number of sites across the UK and are a well renowned Wheels specialist now seek to appoint 2 new Renewal Advisors to join their Taxi Insurance team, based in Glasgow (G4). These positions sit on their existing business team, with the purpose of the role being to provide renewal insurance quotations for Public and Private Hire insurance clients. The role requires dealing with clients over the phone and via e-mail to ensure retention targets are maximised, through the provision of efficient communication & negotiation skills. We are keen to hear from you if you are highly self-motivated, driven & can deliver excellent customer service whilst hitting targets. You must also have at least 1 years insurance experience, gained at either a broker or insurer, and this will need to be wheels based, so either Private Motor, Commercial Vehicle, Taxi or Motor Trade. Salary on offer is Working hours are Monday to Friday 9am-5pm. If you...

Anderson Knight are currently recruiting for a Sales Ledger Manager to join our well known client based in Paisley. The role of the Sales Ledger Manager is to own the Invoicing cycles which are primarily monthly but also include a variety of staggered Invoicing throughout the month. This is seen as a key role in finance and is offering a salary of £33-35,000 per annum BOE. Key Roles and Responsibilities will include: * Invoice ‘ALL’ jobs that are supplied on a report from the Account Management team. * Transfer Invoices to Business Central Finance System. * Issue invoices to Customers electronically. * Upload some Invoices to Customer portals where required. * Prepare manual simplified Invoices for the handful of customers that require this. * Issue (not own) the Accrued Income Report weekly to the relevant key management so they can carry out the relevant actions to transform the jobs to a ‘ready to invoice’ state. * Monitor the...

Role Title: Project Assistant Location: Edinburgh / Hybrid Duration: Initial 6 Months with likely extensions Salary: £30,000 per annum Benefits: 5% Utilisation bonus, Pension Scheme, Medical Cover, Discounts on big brands & many more! Are you looking to develop a career within Financial Services? If so this is the perfect opportunity! Our client is looking to support the growth and development of a keen individual who is looking to take this journey! About Our Client They a financial services group focused on retail and commercial customers, with millions of customers in the UK and a presence in nearly every community, helping businesses and individuals, while making a positive contribution to the communities in which they operate! About The Role You will support their Complex Operations team with the monthly and daily completion of an FCA required process Creating and maintaining client records for statement purposes in a timely manner (70%) Remaining time will...

Role Title: Project Assistant Location: Edinburgh / Hybrid Duration: Initial 6 Months with likely extensions Salary: £30,000 per annum Benefits: 5% Utilisation bonus, Pension Scheme, Medical Cover, Discounts on big brands & many more! About Our Client They a financial services group focused on retail and commercial customers, with millions of customers in the UK and a presence in nearly every community, helping businesses and individuals, while making a positive contribution to the communities in which we operate! About The Role You will support their Complex Operations team with the monthly and daily completion of an FCA required process Creating and maintaining client records for statement purposes in a timely manner (70%) Remaining time will be spent within a BAU environment supporting the team to achieve objectives Data management are part of the Shared Services function within Markets & Lending Delivery. The function provides a vital support service...

Tate Recruitment is seeking dedicated and customer focussed Customer Service Administrators to join their client, Diligenta, in Edinburgh. For nearly 200 years, people have trusted Standard Life/ Diligenta to take care of their retirement needs and life savings. Standard Life is now a part of Diligenta, a UK-based FCA-regulated subsidiary of Tata Consultancy Services (TCS), and it specialises in the provision of business process services for the life and pensions industry. Today, they provide services to millions of clients who approach them directly, through advisers, and through their employer's pension plan. They take pride in consistently delivering excellent client service. We have several start dates in December and into the new year, which could result in being offered a permanent position with Diligenta. Role Responsibilities As a Customer Service Administrator, you will aid with the servicing of several policies while making sure you keep your promise. Since there...

Description - External Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking. HSBC Market & Securities Services (MSS) provides comprehensive global, regional and domestic fund services...

Would you like to work for a company who truly believes in what they do? If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service Representative could be just for you. Our client is committed to tackling fuel poverty and reducing carbon emissions whilst providing a first class customer service to those struggling to heat their homes. As they enter their 6th year their vision and ethos remains the same, and due to a period of growth you could become part of their dedicated Customer Service Team. Based in their Edinburgh office you would be responsible for providing a first class service whilst completing service levels in accordance with their SLAs. Alongside this your main responsibilities includes: * Manage incoming customer queries * Provide factual and relevant advise to customers * ensure that your individual targets are met, and that excellent customer service is...

About us We’re on a mission to help organisations of all shapes and sizes, achieve their ambitions by delivering accounting, tax, audit, advisory and business services, saving them precious time to focus on what they do best. Backed by data, technology and insights, we add more value to Azets’ customers. Collaborative, Authentic, Respectful and Dynamic are the core values that make our business a successful one The role Responsible for Data ownership and monitoring for each office / service lin… In order to view more information on this job press the APPLY NOW button below and it will take you to the source website