CV Library
Basingstoke, Hampshire
OPRA are looking for dedicated Customer Service Advisors to immediately join a supportive, collaborative, and simply brilliant, office-based team in Hampshire.
You’ll be the key point of contact for customers. You’ll give a positive customer experience in each and every communication, welcoming customers professionally.
There are both full-time and part-time roles available.
They offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals.
Role Duties:
As a Customer Service Representative, your duties will include;
* To provide exceptional customer service and work collaboratively with the team.
* As a Customer Service Advisor, you will be an integral part of this team and delivery.
* The team will handle all inbound call interactions and manage live web chat conversations.
* Engage customers in genuine, enjoyable conversations to understand their needs.
*...