148 insurance customer service advisor jobs found

A well-established insurance group who handle both personal and commercial insurance products, now have an excellent opportunity for those with at least 1 years insurance experience to join them. The role itself sits within their Underwriting Customer Services Department, based at their Glasgow office. The purpose of the role is to provide quotations for Existing Business and Renewals and to assist the Branch and be a referral point for the Trainees in the office. The role requires dealing with clients in the branch, over the phone and via e-mail to ensure retention targets are maximised, through the provision of efficient communication & negotiation skills. The role will require someone who has good judgement, is analytical, pays great attention to detail, is flexible, self-motivated, driven & who delivers excellent customer service whilst always adhering to your individual underwriting authority limits. You may only have previous experience as a broker or at an insurer...

Our client, one of the UK's leading Insurers, are currently seeking a forward-thinking Personal Lines Insurance Customer Service Advisor. This is a fantastic opportunity for a Customer Service driven individual who relishes the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment The successful candidate will be responsible for dealing with motor & household policies, servicing the needs of their existing clients, whilst assisting in growing the business in a compliant and customer focused manner. Key Duties & Responsibilities: * Dealing with general queries from customers relating to insurance sales/service * Processing customer documentation and collecting premiums * Sales, Quotations & MTA * Assisting in prospecting and agency campaigns * Following internal procedures and FSA compliance * Undertaking general office-based duties as required Skills...

He have an excellent opportunities now available for those with personal lines insurance experience! You will be joining one of the UK’s leading insurance intermediaries, based in their Tolworth office situated on Hook Rise South just beside the A3. Staff parking is available on-site and they even have their own Gym for all staff to use, free of charge. They have over 40 years’ experience providing a wide range of quality insurance cover at very competitive prices and due to growth across the business, they are now seeking to appoint a Personal Lines Customer Service Advisor to complement their existing team. In this role you will be responsible for Liaising with clients on all incoming and outgoing calls, making the necessary adjustments for clients, cross selling (with generous commission incentives), liaising with insurance companies when applicable and general office duties. In order to be considered for this role, you will need to have experience in Car, Van and...

Are you passionate about providing the highest quality of service to your customers, able to quickly and accurately establish the customers needs and demonstrate compassion and empathy during difficult situations? If the answer is yes then this could be the role for you. CCA recruitment are delighted to be working with our client Tesco Bank who due to continued growth are expanding their General Insurance Claims team and are seeking experienced Customer Service professionals to join them on this journey. Benefits: Competitive salary £20,500 and a discretionary annual bonus of up to 10% per year 36 hours per week on a rotational basis after 6 weeks training. Matched pension scheme with up to 7.5% employer contribution Life assurance, up to 5 times your salary. Enhanced family friendly policies, including enhanced maternity and up to 8 weeks paid paternity leave. Enhanced staff discount for Tesco stores. Ongoing training and progression opportunities. The Role: Providing...

My client is a very well established, successful, fast growing, multi-award winning, UK Mortgage and Protection Network. The company's main aim is to provide world class support and guidance to its Appointed Representative (AR) firms and independent Mortgage Advisors alike, utilising their cutting-edge systems and regulatory expertise. The network provides a great environment for its employees to work within. They value and look after their people, are big on employee wellbeing and are socially and environmentally responsible. The company are currently keen to recruit an additional Mortgage Business Development Consultant to join their established team. This is a relationship management focused position (mainly telephone and video based), where the successful candidate will provide proactive and reactive support to a selection of approximately 150 Mortgage Advisor’s within the portfolio of over 1,000, helping the Advisor’s to increase the income they generate from...

Customer Service Advisor - Financial services Location: Edinburgh Salary: £25,000 - FTC Hours: 35 hours Monday - Friday between 8.30am / 5.30pm Hybrid working - 2 days from home Be the face and voice of a leading financial brand, delivering the very best in trusted service to our Customers. The Role: As a Customer Service Advisor you will join a busy and dynamic team that is responsible for delivering an industry leading level of customer service. Key Duties: * Provide accurate information to our advisors and customers * Maintain customer accounts, with all transactions and enquiries required for the customer processed accurately and in a timely manner within agreed timescales * Own all requests and enquiries from end to end, delivering a personal service * Constantly search for additional knowledge to help you provide support to advisors, clients and colleagues Experience required: * Experience of customer service and administrative environments (preferably in...

Job Title: Claims Co-ordinator Location: Peterborough Salary: Up to £26,000 per annum (Negotiable - Subject to experience and qualification) Job type: Full Time, Permanent About us: Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved contractors Westone carries out property reinstatement and rebuild services in the insurance industry plus conversions and improvements in both residential and commercial property markets. About the Role: We are currently recruiting a Claims Co-ordinator to join the growing team at Westone Housing's Peterborough office. The role will include processing new claims, managing the progression of claims, liaising with clients on claim positions and supporting the team to ensure administration is maintained. Key Responsibilities and Duties: You will be the first point of contact for enquiries and be responsible for ensuring all parties are regularly...

Position Overview:   We are seeking a Qualified Financial Advisor to join our team . As a Financial Advisor, you will play a vital role in providing comprehensive financial planning and guidance to our clients. Your expertise will contribute to the growth of our business and the financial well-being of our clients. Must be fully qualified and experienced.   Responsibilities: Offer expert financial advice and guidance to clients to help them achieve their financial goals. Conduct thorough assessments of clients' financial situations, including their income, assets, expenses, and future goals. Develop personalized financial plans that encompass investment strategies, retirement planning, tax considerations, and risk management. Stay up-to-date with market trends, investment products, and financial regulations to provide accurate and relevant advice. Build and maintain strong relationships with clients, ensuring trust and open communication....

Rthirteen are currently partnering with an insurance specialist in their search for a Customer Service Claims Advisor to join their growing team in South Norfolk. You will be responsible for handling end-to-end processes for new claims, ensuring effective communication with stakeholders and accurate administration. This is a full-time, permanent role working on a rota basis working between 9am - 7pm Monday – Friday & 9am-5pm Saturday for a total of 38.5 hours per week. The offered salary for this role is £24,000 - £26,000 dependent on experience. The benefits * 21 days annual leave + bank holidays * Free, onsite parking * Company pension contribution * Performance & attendance bonus * Employee assistance programme * Employee referral scheme * Cycle to work scheme * Company social events Duties to include: * Managing end-to-end processes for new claims, including initiating communication with involved parties and utilizing a...

Are you an experienced Mortgage and Protection Adviser looking to work for a market-leading independent property business with great progression and earning potential?  We are currently looking for an experienced Mortgage and Protection Adviser to join our client's successful team in the Basildon area. Our clients have multiple offices offering a fantastic reputation and database of clients. All leading them to become market leaders in their areas.  Salary and Benefits: Basic Salary - £25,000 increasing after probation OTE - £50,000 - £80,000 Car Allowance - £3,000 15% - 50% commission depending on banking’s Quarterly bonus structure  Private health care Full admin support (from sign-up through to case completion) Additional commission for referring business and conveyancing, surveyors etc Structured career progression and promotion opportunities Mortgage and Protection Adviser job...

WFH MATERNITY LEAVE INSURANCE ADVISOR - £24 - £30,000 pro-rota - BICESTER AND SURROUNDING AREA Training will be done remotely but of course if you are local to Bicester you are welcome to have onsite training OR work in the office in Bicester if that is your preference. Training is likely to be around 1 week depending on how quickly you pick things up but can be adjusted to your needs * Looking for a company with a great atmosphere and team morale? * Do you enjoy providing that exceptional customer service experience? So lets start with the good stuff and why would you want to consider this role within a great, expanding organisation:- * The option to work from home or have that facility of going into the brand new fabulous office if you want that mix * Vitality for you and prospectively for your family which can include dentist/mental health and additional discounts to leisure e.g cinema * £200 per year as a contribution to fitness equipment or...

SME / Commercial Insurance Broker Location – Croydon- South London Salary – to £30,000 DOE + Bonus ( OTE c3k) , Pension, Flexible Benefits and Assistance towards CII Qualifications Our client is a leading Independent Insurance Broker who have been trading for over 20 years and now due to continued expansion they are looking for a SME / Commercial Insurance Broker. If you are in Personal Lines Insurance or working in a Financial Environment, then this could be the position for you. Our client provides an extensive package of Benefits which include A competitive basic salary with a structured monthly incentive scheme. • A pension scheme. • A financial support scheme to obtain professional CII qualifications. • Regular training, personal development and structured CPD sessions Overview of the Position • Respond to a variety of enquiries from New and existing policyholders. • Provide advice and assistance in respect of current policy covers,...

Job description INSURANCE ADVISOR – WORCESTER - NO EXPERIENCE NEEDED!! < £25k + BENEFITS (Calling all candidates with a strong sales ability and customer service skills!) Due to continued growth and success an opportunity has arisen for a an Insurance Advisor based in Worcester. This is a fantastic opportunity to join a well-established company that invests in it’s staff and provides continuous training and support and an opportunity to grow in the business. About you: · Previous experience in insurance not required - full training is provided for the right candidate. · High levels of Customer Service * Strong Sales ability · Professional, hard working and calm under pressure · Work well as a team player and working to tight deadlines. · Strong communication skills · Confident with dealing with customer’s face to face and over the phone. · Build and maintain client relationships. · Full...

Are you committed to customer service and looking for your first office-based role? Maybe you are good at problem solving, helping people and want a role where you can do just that? Are you looking for an opportunity in a rapidly growing business where your progression is encouraged? - If this sounds like you, then please get in touch! Our client, a well known insurance company, is looking for multiple insurance consultants to join their Worcester office. You will be working in an environment where new ideas are welcomed, and you will have the opportunity to gain industry-leading qualifications like your Cert CII. Benefits 20 days holiday increasing with service Company funded CII professional qualification Competitive salary and real career progression opportunities ASAP Start for sucsesfull candidates What are the day-to-day responsibilities of an Insurance Consultant: Answering incoming calls Providing customer service with tailored quotes and information Managing email...

Customer Service Advisor Salary - £23k -£25k (Higher depending on experience) + Monthly Commission Hours - Full time permanent - Monday to Friday 09:00 - 17:00 Location: Glasgow City Centre The role of a Customer Service Advisor encompasses managing the entire customer experience. This includes delivering customer service, handling insurance renewals, and providing administrative support related to insurance requirements. Whether through phone calls, in-person interactions, postal services, email, website interactions, or referrals, the advisor ensures adherence to both company policies and Financial Conduct Authority (FCA) regulations. The primary focus is on delivering an optimal customer journey. In this role you will be responsible for having: * Excellent customer service/communication skills * Customer service oriented with customer support experience * An ability to learn quickly and work in a fast-paced environment * Managing insurance renewals * Managing...

Customer Service Advisor - Fareham Location:  Fareham Starting Salary:  Up to £24,000 plus uncapped bonus Hours:  Monday to Thursday - Between 8am - 6pm, Friday between 8am-5pm If you are someone looking for a great cultural fit and to work for an Insurance company who were originally set up to be apart from the traditional Insurance models, using new Technology and a forward thinking modern outlook to make Insurance easy and simple, then this is the perfect role for you. Our client describe themselves as a unique cocktail of Digital Service and Personal Expertise whom are personable and hard working. The Role of the Customer Service Advisor: To provide advice to clients, providing renewal quotations for SME business and securing the business.  Meet agreed pre-defined KPI's for income, renewal retention, customer satisfaction/complaints and compliance Provide support to business clients on the most suitable levels of cover to cater...

We are currently seeking a Payroll-Coordinator for a leading organisation in Derby. The company are award winning and one of the biggest and most succesful in their field. In the role you will be responsible for overseeing end to end payroll. Ensure accurate and timely processing of weekly, bi-weekly, monthly payrolls for all employees. Job Spec: Ensure accurate and timely processing of monthly payrolls for all employees. Handle all aspects of the end-to-end employee lifecycle, including new starters, leavers, and contractual changes. Implement and follow the process, policies, and compliance standards. Collect and process data for new employees entering the organization. Verify and enter relevant information such as personal details, tax information, and bank details. Process payroll adjustments for employees leaving the organization. Ensure accurate calculation of final payments, including any accrued leave or other entitlements. Handle payroll adjustments for employees with...

Sales and Customer Service Advisor Location: Great Milton Salary: £20,000-£25,000 Hours: Full Time - Monday to Friday - 8.30-5.00        Benefits: Professional, hardworking, yet supportive and friendly environment Strong team ethos and ethical practices Growth opportunities Regular social events Paid sick leave after 1 years' service Bonus scheme based on sales and quality targets up to 5% of salary Free onsite parking Full training scheme and ongoing professional developmentOur Client: We are recruiting for Which-Award-winning national insurer, NFU Mutual. The Company excels in providing products of exceptional quality, offering industry-leading levels of customer service and who are renowned for retaining their customers year on year. The organisation is also officially recognised as being a 'great place to work' and place huge emphasis on developing and investing in their people. They are a...

Are you looking to build a career in the Insurance industry? We have a fantastic opportunity that will put you on the first step of that ladder Full Job Description Are you looking to build a career in the Insurance industry? We have a fantastic opportunity that will out you on the first step of that ladder to a truly fulfilling and lucrative future my client is actively looking for an Insurance Advisor to join their team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognized qualifications. If you think you match below apply today for immediate interviews You will enjoy having conversations with people, listening and building relationships You have awesome problem-solving skills You may currently be working in a sales or customer services role and are now looking for a career. You will have a passion and entrepreneurial mindset.  You will be...

Join Our Dynamic Team in Redhill as a Senior Insurance Consultant in Trade Credit! Are you ready to step into a role that blends technical insurance expertise with a hunger to provide exceptional client service? We're looking for a Senior Insurance Adviser to join the team in Redhill providing structured financial solutions protecting companies against financial bad debt losses due to Customer Non-Payment, Customer Insolvency and Political Risks. Your Role: As a Senior Insurance Advisor, you’ll provide a range of services, from day-to-day technical and responsive support to playing a key role in client retention. This involves assisting our Client Directors with both Renewals and New Business pursuits, seeing them through from start to end, and negotiating with underwriters to ensure competitive premiums and adequate cover. You’ll also be involved in claims handling, processing policy documents, administering debt collection services, executing...